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Slow download speed

Featured Replies

Hello
The internet was installed yesterday. My internet is not up to speed.
I ordered
Download-1gb Upload-50mb


There is now

Download-10mb Upload-50mb

  • Slamb changed the title to Slow download speed

you first restart the modem by disconnecting from the power supply for at least 30 seconds, so measure the speed again, if it doesn't improve, then contact Vodafone technical support

  • Kabel 150
  • -
  • Komfort
  • Vodafone TV Standard box, CA modul, Compal CH7465
  • Brno
  • Internet speed test

Yes, I tried almost 10 times

I don't know how to contact a technician. 800770077 is busy.

Untitled.jpg

Untitled.jpg

You can contact Vodafone via this link

https://tam.je/forum

or try phone number 800777731

  • Kabel 150
  • -
  • Komfort
  • Vodafone TV Standard box, CA modul, Compal CH7465
  • Brno
  • Internet speed test

Waiting for 16 min. music play. Its not funny😪

Modem OK
PC OK 
Cable OK

Untitled1.jpg

35 minut.Not her english language operator

Zdravim a pridavam se - stava se me posledni cca 4 dny to samy - down 2 - 6 Mbit - Up ani tech 50....jen kolem 12 - 20. Neni to celej den, nepravidelne, modem odpojen, reset, PC reset,....nic. Nikdy jsem nemel zadne vypadky. Ping v pohode - 8 - 16 ms bez packetloss....mel sem podezreni na DNS....ale v Win10 jsem si nastavil servery google a problem je tam stejny....dokonce jsem nameril 2.6 😞 Praha-Nusle. - jinak kabely Belden zasuvka nova, vse OK

  • 1000 Mb/s
  • ∞ GB 10 Mb/s
  • Komplet
  • VF Station, CA modul
  • Praha-Nusle

@Mandukhai 

You contact Vodafone via this link

https://tam.je/forum

 

@Trabi pravděpodobně tam máš nějaké rušení signálu, kontaktuj Vodafone,

Můžeš kouknout ještě do modemu do záložky download jak to tam vypadá s kvalitou a úrovněmi signálu, nejčastěji bývá rušen OFDM kanál.

  • Kabel 150
  • -
  • Komfort
  • Vodafone TV Standard box, CA modul, Compal CH7465
  • Brno
  • Internet speed test

Mam to takto:

obrazek.thumb.png.d63526e400d4f53566736c852c4fa784.png

  • 1000 Mb/s
  • ∞ GB 10 Mb/s
  • Komplet
  • VF Station, CA modul
  • Praha-Nusle

Morning no internet. 

Screenshot_20220312-091550.jpg

Now... 

IMG_20220312_124755.jpg

Screenshot_20220312-125315.jpg

One question 

My Vodafone - login number and Pass? 

Zákazníckume účet číslo xxxx? 

Pro plátce xxxxx je xxxx? 

 

 

Day 4.

No one is helping. I went to the branch. It didn't help me. Work was slow due to poor internet connection. Now I'm starting to regret my choice

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Vodafone Czech Republic a.s.,
nám. Junkových 2808/2, 155 00 - Praha 5,
IČO 25788001, sp. zn. B 6064 vedená u Městského soudu v Praze

Vodafone Czech Republic a.s.,
Junkových sq. 2808/2, 155 00 - Prague 5,
CRN 25788001, file number B 6064 kept at the Municipal Court in Prague

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