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I want to suspend services

Guest Jayatcon
Guest Jayatcon
in About Vodafone

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Hello this is Jay. 

I have one question. 

 

at the moment, I'm in Korea now. 

And I will go back to Czech after 2months. 

So I would like to pause still 14th of March.

(Because of the fee.) 

I don't  want to pay Even I'm not using..

Is it possible to pause ?

 

 

  • Quote

    • Solved by Guest

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    • Solution

    Hello @Jayatcon, we will be happy to help you. However, you need to contact our specialists from the Care Center or the customer line. Please call us at +420 776 970 219 - you can call this number from abroad for free. Alternatively, write to us via https://tam.je/engform
    🙂

  • Quote
    • Guest changed the title to I want to suspend services

    @Martin - Vodafone

    I know this in offtopic, but I wanted to disclaim, that I think you are mistaken.

    The number you have given (+420 776 970 219)

    is technically a cell phone number, calls made to it should cost as if it was a normal czech cellphone. 

    I might be mistaken,

     

    • Cable+ 250
    • -
    • -
    • Compal CH7465
    • Brno
    • Internet speed test
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    • Thanks 1

    Hello @Daviddvbc, If you call from a number that is maintained in our network, the call will be free, You can call from any country abroad 🙂 

  • Quote

    Oh yes, that would make sense.

    I'm sorry,  I was partially wrong.

     

    Edited by Daviddvbc

    • Cable+ 250
    • -
    • -
    • Compal CH7465
    • Brno
    • Internet speed test
  • Quote
    • Thanks 1

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    Vodafone Czech Republic a.s.,
    nám. Junkových 2808/2, 155 00 - Praha 5,
    IČO 25788001, sp. zn. B 6064 vedená u Městského soudu v Praze

    Vodafone Czech Republic a.s.,
    Junkových sq. 2808/2, 155 00 - Prague 5,
    CRN 25788001, file number B 6064 kept at the Municipal Court in Prague

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