My Esim stopped working when I arrived back in the UK from Italy. It was working fine the whole month. Now I can’t login to the app to pay my bill because it sends a code to my number. I’m not going to be back in CZ for a while so I need a solution.

I restarted the sim, did the sim PIN as always but the number is dead.

@Ian

Hi Ian,

I recommend you try manual network selection – try choosing one operator several times in a row. If that doesn’t help, we’ll need to check the status of your number. From abroad, you can call us from any number at +420776977100 or write to us at pece@vodafone.cz. In your email, please include details about your situation, provide the first and third digits of your administrator password (see https://www.vodafone.cz/pece/en/my-number/password/password-communication-vodafone) or at least a working contact number for you.