Hi 

I am trying to cancel a phone contract, and every time I try I get a message to enter a pin code. 

I have tried resetting my pin and get an administration error.

So I cannot reset my pin and cannot get to speak to anyone on the phone ... so how do I cancel a contract ?

 

Kind Regards

 

Hi, sure, you can.

 

*77 - If you're in CZ and you will call from Vodafone SIM.

800 77 00 77 - If you're in CZ and you will call from another operator.

+420 776 977 100 - when you are abroat.

 

Today and tomorrow are public holidays, maybe it is better to call on Thursday, but try it, even on public holidays the line is open.

Thank you for your message.

I have try again and get this message

"Hello, admin password reset for number xxxxxxxxxxx could not be finished. For the alternative verification you can visit our shop or call to *77. Have a nice day, your Vodafone"

and if I phone then it ask for pin and the whole process repeats itself.

How can I actually talk to someone ?

Enter 3 times bad password, then it will connect you with "human" and they will verify you with another method.