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Ztráta PUK kódu

Guest Fort.karel
Guest Fort.karel
in Vodafone calls

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Dobrý den,

tchán potřebuje odblokovat SIM kartu PUK kódem, který nemá. Nemá heslo do internetové samoobsluhy, takže se ani v infolince nedovolá podpory. Formulář pro změnu hesla vyžaduje zákaznické číslo nebo specifický symbol z vyúčtování. Zák. číslo nezná a platba je prováděna inkasem, kde spec. symbol není.  Jak postupovat? Děkuji.

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    • Solved by flacek

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    Kontaktovat Vodafone třeba na Facebooku, aby pomohli. Nebo dojít na prodejnu (tchán, kde ho ověří pomocí OP).

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    • Solution

    Nestaci zavolat a sdelit cislo SIM a tel.cislo? Mam pocit ze to tak vzdy stacilo.

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