Skip to content
View in the app

A better way to browse. Learn more.
Vodafone Techforum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Still billed after cancellation

Guest Pierre_31
Guest Pierre_31
in About Vodafone

Featured Replies

Hi,
After moving abroad, I have cancelled my contract by filing a form. I have received an SMS on 17th of September, stating that my number "has been terminated".
I cancelled last month the authorization to take the money from my bank account.

However, I have received yesterday a message from my bank, saying that Vodafone is still trying to take money. I tried to call this morning to reach an operator, for 2 hours, without any success.
Does anybody have an idea if this is normal, or if it's an "error" from Vodafone?

I am not considering paying this last bill, since I understand that my contract was terminated (as proved by the SMS they sent).
I guess that if they really need this money, they will be more efficient to reach me than they are to answer to the phone...
 

Edited by Pierre_31

  • Quote

    Hi, 

     

    no one here can see your contract, so hard to say what happen. Write PM at Vodafone Facebook.

    • Super
    • Premium 5G
    • 18+
    • Vodafone Station WiFi 6
    • Brüx
    • Internet speed test
  • Quote

    • Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.
    Note: Your post will require moderator approval before it will be visible.

    Guest
    Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
    Reply to this topic...
    Go to topic listing

    Recently Browsing 0

    • No registered users viewing this page.

    Vodafone Czech Republic a.s.,
    nám. Junkových 2808/2, 155 00 - Praha 5,
    IČO 25788001, sp. zn. B 6064 vedená u Městského soudu v Praze

    Vodafone Czech Republic a.s.,
    Junkových sq. 2808/2, 155 00 - Prague 5,
    CRN 25788001, file number B 6064 kept at the Municipal Court in Prague

    Powered by Invision Community

    Account

    Navigation

    Search

    Search

    Configure browser push notifications
    Chrome (Android)
    1. Tap the lock icon next to the address bar.
    2. Tap Permissions → Notifications.
    3. Adjust your preference.
    Chrome (Desktop)
    1. Click the padlock icon in the address bar.
    2. Select Site settings.
    3. Find Notifications and adjust your preference.