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PMPrague

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Posts posted by PMPrague

  1. Yes I called the tech specialist and he connected modem to outlet and launched a WiFi. Perhaps 504 CZK is the fee for that. I not get this payment is related to connection, because connection was set at August and charge for it came at November.

     

    I tried to contact support. The online chat is a bot and he does not speaks English. On the phone I get no luck with either English or Ukrainian as well.

     

    Thanks, it was helpful. I will pay now.

  2. Nechápu, proč mi byl tento měsíc účtován více za domácí internet. Minulý měsíc to bylo a
    - 692,23 Kč měsíční splátka
    - 100 Kč pronájem HW
    ---
    Celkem 792,23

    Nyní je to:
    - 692,23 Kč Opakované poplatky
    - 504 Kč Poplatky na plátce (nemohu získat, co je to za službu?)
    - Sleva 170 Kč (Proč je to tady?)
    ---
    Celkem 1196 (sleva na divnou věc nebyla přidána k celkovému počtu)

    Navíc jsem se v srpnu připojil k internetu a v té době platil za modem 4700 Kč. Stále nechápu, proč bych měl platit 100 Kč každý měsíc navíc každý měsíc.

    Mám balíček připojení: Neomezená data
    Pevný internetový kabel 1 Gbps

     

    I cannot understand why I was charged more for home internet this month. Last month it was a 
    -  692.23 CZK monthly payment
    - 100 CZK HW rental
    ---
    Total 792.23

    Now it is:
    - 692.23 CZK Recurring charges 
    - 504 CZK Charges per payer (I cannot get what is this service?)
    - 170 CZK Discount (Why is it here?)
    ---
    Total 1196 (Weird thing discount was not added to total)

    In addition to that, I have connected to internet in August and at that time payed 4700 CZK for modem. Still canot get why I should  pay 100 czk every month on top of that every month.

    I have a connection package: Neomezená data
    Pevný internet Kabel 1 Gbps

     

    PS: Omlouvám se, že neumím česky, ale mohu použít google překladač.

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