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PMPrague

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Vodafone services

  • Vodafone fixed internet
    Kabel 1000 Mb/s
  • Vodafone mobile services
    Data limit
  • Vodafone television
    Klasik
  • Vodafone devices
    Modem
  • Place of subscription of Vodafone services
    Zelena 25 Prague-6

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  1. Yes I called the tech specialist and he connected modem to outlet and launched a WiFi. Perhaps 504 CZK is the fee for that. I not get this payment is related to connection, because connection was set at August and charge for it came at November. I tried to contact support. The online chat is a bot and he does not speaks English. On the phone I get no luck with either English or Ukrainian as well. Thanks, it was helpful. I will pay now.
  2. Nechápu, proč mi byl tento měsíc účtován více za domácí internet. Minulý měsíc to bylo a - 692,23 Kč měsíční splátka - 100 Kč pronájem HW --- Celkem 792,23 Nyní je to: - 692,23 Kč Opakované poplatky - 504 Kč Poplatky na plátce (nemohu získat, co je to za službu?) - Sleva 170 Kč (Proč je to tady?) --- Celkem 1196 (sleva na divnou věc nebyla přidána k celkovému počtu) Navíc jsem se v srpnu připojil k internetu a v té době platil za modem 4700 Kč. Stále nechápu, proč bych měl platit 100 Kč každý měsíc navíc každý měsíc. Mám balíček připojení: Neomezená data Pevný internetový kabel 1 Gbps I cannot understand why I was charged more for home internet this month. Last month it was a - 692.23 CZK monthly payment - 100 CZK HW rental --- Total 792.23 Now it is: - 692.23 CZK Recurring charges - 504 CZK Charges per payer (I cannot get what is this service?) - 170 CZK Discount (Why is it here?) --- Total 1196 (Weird thing discount was not added to total) In addition to that, I have connected to internet in August and at that time payed 4700 CZK for modem. Still canot get why I should pay 100 czk every month on top of that every month. I have a connection package: Neomezená data Pevný internet Kabel 1 Gbps PS: Omlouvám se, že neumím česky, ale mohu použít google překladač.
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